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Rhapsody Delivers an e-Learning Experience for Alert24, a Leading Provider of Risk Identification, Mitigation and Management Services

Rhapsody has recently created a travel advice course for London-based security risk analysts, Alert:24, transforming a traditional training presentation into an engaging, immersive, eLearning experience

While Alert:24, part of the global NASDAQ-listed Willis Towers Watson company, had existing travel advice training in place, they felt the modules could be more captivating. Previously created through a PowerPoint presentation, the team at Alert:24 wanted a new business travel course that would provide vital information, would engage the user at a higher level, would go further in mitigating the risks of business travel and provide a higher level of duty of care to clients and their staff.

Rhapsody’s solution was a custom Learning Management System (LMS), covering multiple modules with multi-language functionality. The 30-minute cross-platform eLearning course covers pre-trip advice, the journey, arrival and return, each module designed to ensure the traveller has a pleasurable, and ultimately, safer, business trip. The user is prompted to complete each section by way of an interactive Q&A session, ensuring the required knowledge has been retained before moving onto the next element. Certification functionality can be included as required.

The course, created entirely by Rhapsody’s in-house creative team, combines drone footage, photography, interactive content and a voice-over to ensure the users are engaged throughout the duration of the course. The tone of the course is cross-cultural, echoing the course’s aim to make travelling across borders seamless and accessible to all.  
With the level of risk around the world at an all-time high, and ever-increasing, Alert:24 are able, with the help of this eLearning experience, to provide their clients with a tool to protect their most valuable asset - their people.

Watch an intro video below:


Scott Taylor, Business Analyst, of Alert:24 comments: 

“Through the rollout of this eLearning course, we have seen course completion rates increase exponentially.  We have received very positive feedback from clients and users alike, in particular with regard to design. This immersive training course will ensure we continue to provide the very best duty of care for our business travel clients, in a world of increasing security challenges.”

If your company provides training courses to employees or clients and you would like to learn more about the benefits an eLearning experience could bring, please contact us today.



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